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Who We Help
Tradies Local Businesses Wollongong Shellharbour Kiama
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Working with Skyrocket

How we work

Know what happens next, who you’ll work with and what you’re paying for.

From the first conversation

A clear path from idea to action.

You might need a website, help with one part of your marketing, or ongoing support. We shape the work around what your business needs.

  1. Talk it through

    Your enquiry comes to Joel. We’ll talk about your business, what you want to improve and what you’ve tried so far. You don’t need a detailed brief to get started.

    What you getA shared understanding of what needs attention.

  2. Agree the plan

    We recommend where to start and explain the scope, costs and expected timing. We’ll also outline what we need from you, so you can agree to the work knowing what’s involved.

    What you getAn agreed scope and price before work begins.

  3. Do the work

    The team gets to work on your website or marketing. We keep you involved at the points where your input matters, explain our recommendations and check the work before it goes live.

    What you getThe agreed work delivered, with your feedback along the way.

  4. Support and improve

    For a one-off project, we wrap up the work and explain your support options. With an ongoing plan, we review performance, report on what matters and adjust as your business changes.

    What you getA clear next step, whether the project is complete or the work continues.

Along the way

You’ll know where things stand.

The right people to talk to

You work with Joel and the team involved in your project. Your questions and feedback reach the people doing the work.

Updates that suit the work

Project updates focus on progress, decisions and next steps. Ongoing SEO and ads plans include monthly reporting, with check-ins suited to what’s active.

Changes discussed first

If priorities change or something falls outside the agreed scope, we talk through the options and any effect on cost or timing before going ahead.

Your part

A little input goes a long way.

To start, tell us what your business does, who you want to reach and what you’d like to improve.

Once the scope is agreed, we’ll guide you through the access, content or business details we need. Along the way, we’ll ask for feedback and approvals to keep the work moving.

Let’s work out what’s next

Let’s talk about your business.

Tell us what you’re trying to achieve. We’ll help you work out where your website and marketing could make the biggest difference.

Book a Chat